Privacy policy
Privacy Policy
Effective Date: July 18, 2026 | Last Updated: July 18, 2026
1. Introduction
Welcome to Spyra Verified, operated by Spyra Beauty LLC ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spyraverified.com and make purchases from us.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our site.
If you have questions or concerns about this policy, please contact us at contact@spyraverified.com.
2. Company Information
Spyra Beauty LLC operates Spyra Verified at spyraverified.com.
Registered Address: 3565 Margate Ave, San Jose, CA 95117, United States
Email: contact@spyraverified.com
3. Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information from third parties.
3.1 Information You Provide Directly
• Full name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely — we do not store full card details)
• Account credentials if you create an account
• Communications you send to us (emails, contact form messages)
• Responses to surveys, quizzes (including our Skincare Quiz), or promotional offers
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and usage, including:
• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URLs
• Clickstream data
• Device identifiers
• Cookie data and similar tracking technologies
4. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders, including sending order confirmations and shipping updates
• To manage your account and provide customer support
• To communicate with you about products, promotions, and updates (with your consent where required)
• To personalize your shopping experience and recommend products
• To operate and improve our website, products, and services
• To analyze usage trends and measure the effectiveness of our marketing campaigns
• To detect, prevent, and address fraudulent transactions and other illegal activities
• To comply with legal obligations
• To enforce our Terms of Service and other agreements
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience and gather data about site usage.
5.1 Types of Cookies We Use
• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant advertisements to you
• Preference cookies — remember your settings and preferences
5.2 Meta Pixel (Facebook Pixel)
We use the Meta Pixel on our website. This tool allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. The Meta Pixel may collect information such as your IP address, browser information, page views, and interactions with our site. This data is used to show you relevant advertisements on Facebook, Instagram, and other Meta platforms, and to build and target advertising audiences.
You can opt out of Meta's use of your data for targeted advertising by visiting your Facebook Ad Preferences settings or by using the Digital Advertising Alliance opt-out tool at www.aboutads.info.
5.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or delete cookies. For more information, refer to your browser's help documentation.
6. Payment Processing
All payment transactions on our website are processed through Shopify Payments and other secure third-party payment processors. We do not directly store, collect, or process your full credit or debit card details.
Payment information is encrypted using SSL (Secure Socket Layer) technology and is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). By making a purchase, you agree to provide accurate and current payment information.
Accepted payment methods include Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
7. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:
7.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
• Shopify Inc. — our e-commerce platform provider
• Payment processors (Shopify Payments, PayPal)
• Shipping and fulfillment partners (including ShipBob and regional 3PL providers for Australia and Colombia)
• Email marketing platforms
• Customer support tools
• Analytics and advertising platforms (including Meta/Facebook)
These third parties are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.
7.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your information.
7.4 With Your Consent
We may share your information for other purposes with your explicit consent.
8. International Data Transfers
Spyra Beauty LLC is based in the United States. If you are accessing our website from outside the United States — including from Australia or Colombia where we also operate — please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
By using our website and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
• Order and transaction records are retained for a minimum of 7 years for tax and accounting purposes
• Account information is retained for the duration of your account and for a reasonable period thereafter
• Marketing data is retained until you opt out or withdraw consent
• Cookie and analytics data is retained per the retention settings of the relevant tools
When your information is no longer needed, we will securely delete or anonymize it.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
10.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
• Right to Know — the categories and specific pieces of personal information we collect about you
• Right to Delete — request deletion of your personal information, subject to certain exceptions
• Right to Correct — request correction of inaccurate personal information
• Right to Opt-Out — opt out of the sale or sharing of your personal information (we do not sell personal information)
• Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
To exercise any of these rights, please contact us at contact@spyraverified.com. We will respond to your request within 45 days.
10.2 All Users
Regardless of your location, you may:
• Opt out of marketing communications at any time by clicking the unsubscribe link in any email we send
• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Contact us at contact@spyraverified.com with any privacy-related concerns
11. Children's Privacy
Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at contact@spyraverified.com. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
12. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure payment processing, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you as required by applicable law.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Spyra Verified at spyraverified.com.
14. Email and Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You can opt out of these communications at any time by:
• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Emailing us at contact@spyraverified.com with the subject line "Unsubscribe"
Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders and account (such as order confirmations and shipping updates).
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you a notification via email or through a prominent notice on our website.
Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Spyra Beauty LLC
Trading as: Spyra Verified
Address: 3565 Margate Ave, San Jose, CA 95117, United States
Email: contact@spyraverified.com
Website: spyraverified.com
We will respond to all inquiries within 5 business days.
